Qiwa for Employees: Authenticate Your Contract and Read Your File

Q: How do I authenticate my employment contract on Qiwa?

You do not create it — your employer does. Once they submit it, an authentication request appears in your Qiwa individuals account and you are notified by SMS and email. You then open the contract, read every field, and accept, reject, or request an amendment.

Q: What can I see in my Qiwa individual account?

Your authenticated contract with its recorded profession, wage, contract type, start date and duration, plus your establishment link, contract status and the electronic services available to you such as termination requests.

Q: Can my employer change my contract without my approval?

An amendment to an authenticated contract goes through the platform as a request that you accept or reject. If you are told the terms changed but you never approved anything in Qiwa, that mismatch is exactly what you need to raise in writing.

Q: Why is my recorded profession different from my job title?

The recorded profession comes from an official occupational list and drives regulatory classification, so it is often broader than your internal title. A large gap matters — it can affect professional accreditation requirements and how your experience reads later. Ask HR to correct a genuinely wrong entry.

Almost everything written about Qiwa (قوى) in Arabic is written for the employer or the HR manager. This one is written for you, the employee, because your Qiwa individuals account holds the official version of your working life: your authenticated contract, your recorded profession, your registered wage, and the buttons that end the relationship.

Electronic authentication of employment contracts is mandated through the platform, so the record exists whether or not you have ever opened it. The question is whether you have read it.

This guide covers what you see, how authentication actually works, what your employer can and cannot change alone, and how to submit a resignation electronically. It sits inside the Saudi job platforms and programmes guide, and pairs with the Saudi labor law guide for the rights behind each screen.

Quick answer

You sign in through Nafath at qiwa.sa and choose the individuals account, not the business one.
You do not create your contract. The employer submits it; an authentication request lands in your account for you to accept, reject, or ask to amend.
Read four fields before accepting: recorded profession, wage, contract type and duration, start date.
Amendments run through the platform as requests you respond to — not through a verbal instruction.
Resignation is a service, not a paper letter: Services → Employment Contracts → Terminate Contract.
An unauthenticated relationship is a warning sign, not a formality someone forgot.

What do I actually see in my Qiwa individuals account?

Open qiwa.sa, authenticate through Nafath, and choose the individuals entry. The account shows your employment relationship as the system records it:

What you see	Why it matters
Contract status	Pending your approval, authenticated, amended, or terminated
Recorded profession	Drives regulatory classification and professional requirements
Wage as registered	The figure the record carries, which may differ from your payslip total
Contract type and duration	Fixed-term or indefinite, and the end date if any
Start date	The anchor for notice period and end-of-service calculations
Establishment	The legal entity you are linked to, which is not always the brand you say you work for
Available services	Termination requests, and other individual services

Definition worth pinning: the recorded profession is not your job title. It is a value drawn from an official occupational list, and it drives how your role is classified for regulatory purposes. Your business card can say “Senior Category Manager” while your recorded profession says something considerably broader. That is normal. A recorded profession in a completely unrelated field is not.

Read your Qiwa record alongside your GOSI record. Qiwa carries the contract; GOSI carries the contributory wage and the service months. If those two disagree with each other, you have found something worth asking about today rather than on your last day.

How does contract authentication work, step by step?

The sequence is the part people get wrong, because they expect to upload something.

The employer creates and submits the contract in their Qiwa account.
A request appears in your individuals account, and you are notified by SMS and email.
You open the contract and read it in full. This is the step that matters and the one people skip on their phone in twenty seconds.
You accept, reject, or request an amendment. All three are real options. Requesting an amendment is not an act of hostility; it is what the button is for.
Once accepted, the contract is authenticated and becomes the platform record of your relationship.

Before you tap accept, check these four against the offer letter you were sent:

Wage — the number and how it is broken down, because basic versus allowances changes your end-of-service, your GOSI base and your SANED base.
Contract type and duration — a fixed term you did not agree to is a materially different job.
Start date — this is what your entitlements accrue from.
Recorded profession — a profession far outside your actual field can create problems with professional accreditation later.

Weak response to a wrong field: “It’s probably just a system thing, I’ll sign and they’ll fix it later.”

Strong response to a wrong field: “The contract in Qiwa shows a fixed 12-month term and the offer letter says indefinite. I’m requesting an amendment on the platform and I’ve emailed HR the two documents side by side.”

If you are still at the offer stage and have not accepted anything yet, read how to read a Saudi job offer first — Qiwa is where the offer becomes binding, so the reading should happen before that.

Can my employer change my contract without my approval?

An amendment to an authenticated contract moves through the platform as a request you respond to. That design is the whole point: your acceptance is recorded, and so is your rejection.

The practical consequence is a test you can run in one minute. If someone tells you your job title changed, your working location moved, your allowances were restructured, or your contract type shifted — open Qiwa and look. One of two things is true:

There is a matching amendment request or an updated authenticated contract. Then the change went through the proper channel, and you can respond deliberately.
There is nothing. Then what you were told and what is recorded do not match, and that gap is the thing to raise, in writing, before it becomes a dispute about memory.

Send one calm email that states the fact rather than the accusation:

Weak: “You can’t just change my contract, this is illegal.”

Strong: “Following our conversation about the change to my transport allowance, I checked my contract in Qiwa and it still shows the original figure with no amendment request. Could you confirm in writing whether an amendment is being submitted, and share the revised terms?”

The second version creates a document. The first creates an argument.

How do I submit a resignation through Qiwa?

Resignation on Qiwa is an electronic service, and it requires no documents.

Sign in to your Qiwa individuals account.
Open Services, then Employment Contracts.
Select the contract you want to end.
Choose Terminate Contract.
Select the reason for termination. Read the options carefully — the recorded reason is what other systems will read later, including any unemployment insurance eligibility check.
Set your last working date. This is where your notice period lives, so calculate it before you type it.
Review and submit. The request then moves through the electronic process.

Two things to do before step four, not after:

Calculate your notice period properly. The last working date you enter is not a preference; it is an obligation with a cost attached if you get it wrong. See notice periods in Saudi Arabia.

Send the written letter as well. The platform records the transaction; a short professional resignation letter records the relationship, and it is what your future reference conversation is built on. There is a usable structure in the resignation letter template.

The recorded reason in step five deserves one more sentence. “Resignation” and “contract ended by the employer” are not interchangeable, and the difference decides real money later — including whether unemployment insurance applies at all. If the recorded reason does not match what actually happened, resolve it at the time, not months afterwards.

What if my contract was never authenticated?

Treat it as a signal, not as paperwork someone forgot.

Electronic authentication is the mandated route, so an establishment that has been employing you for months without an authenticated contract is telling you something about how it handles obligations generally. And practically, you are left without a platform record of your agreed profession, wage, contract type and start date — the exact four facts every later dispute turns on.

What to do, in order:

Ask in writing, politely and early: “Could you let me know when my contract will be submitted for authentication on Qiwa?”
Keep your own evidence — the offer letter, the signed paper contract, payslips, and your GOSI registration showing the start date.
Check your GOSI record separately. Registration there is independent proof of your service dates even when Qiwa is empty.
Escalate through the official channel if it remains unresolved.

The same account is also where sponsorship transfer requests sit, if you are moving between employers — that process has its own conditions, covered in sponsorship transfer through Qiwa.

Platform screens, service names and menu paths change as the platform is updated, and rules are set by regulation. Confirm the current steps on qiwa.sa and the current provisions on the HRSD platform. This is general career guidance, not legal advice.

Read the record before you need it

The pattern behind every one of these problems is the same: nobody reads their own file until the relationship is ending, and by then the record is fixed and the memory is contested. Fifteen minutes now — contract, recorded profession, wage, start date — is the cheapest insurance available to you.

When you are comparing what you have against what you are being offered, the offer comparison in TrueSira works on the same fields Qiwa records: the basic-and-allowances split, contract type, and what each structure is actually worth over time rather than which headline number is bigger. Your Master Profile keeps your real history in one place so the comparison runs on your numbers. Get started free.

FAQ

How do I authenticate my employment contract on Qiwa?

You do not create the contract — your employer does, from their Qiwa account. Once they submit it, an authentication request appears in your individuals account and you are notified by SMS and email. Open it, read every field against your offer letter, and then accept, reject, or request an amendment. All three responses are legitimate, and requesting an amendment is what the option exists for.

What can I see in my Qiwa individual account?

Your employment contract and its status, the recorded profession, the wage as registered, the contract type and duration, your start date, the establishment you are linked to, and the electronic services available to you including termination requests. Read it alongside your GOSI record, which carries your contributory wage and service months. Disagreement between the two is worth raising immediately.

Can my employer change my contract without my approval?

An amendment to an authenticated contract runs through the platform as a request you accept or reject, so your response is recorded either way. If you are told your terms changed but no amendment request or updated contract appears in your account, that mismatch is the thing to raise in writing. Ask calmly for written confirmation of what is being submitted and what the revised terms are.

How do I submit a resignation through Qiwa?

In your individuals account, open Services, then Employment Contracts, select the contract, choose Terminate Contract, select the reason, set your last working date, review the details and submit. The request then moves through the electronic process and no documents are required. Calculate your notice period before entering the last working date, and send a written resignation letter to your manager as well.

What happens if my contract is never authenticated?

Electronic authentication of employment contracts is the mandated route through Qiwa, so an unauthenticated relationship is a signal rather than an oversight. Practically, it leaves you without a platform record of your agreed profession, wage, contract type and start date — the four facts most disputes turn on. Ask in writing early, keep your offer letter and payslips, and confirm your GOSI registration independently.

Why is my recorded profession different from my job title?

The recorded profession is drawn from an official occupational list and drives regulatory classification, so it is usually broader and blunter than the internal title on your badge. A moderate gap is normal. A profession in a completely unrelated field is not, and it can create problems with professional accreditation requirements and with how your experience reads later. Ask HR in writing to correct a genuinely wrong entry.